Advisory Board

The following executives serve on the company’s advisory board:

Suresh Bansal. Mr. Bansal currently serves as Chairman, Melstar Information Technologies, a globally operating public IT services company with headquarters in India. Melstar counts Citigroup, Salomon Smith Barney, Lloyds of London, IBM, and Procter & Gamble among its many Fortune 500 clients. Mr. Bansal is a Commerce Graduate with a Diploma in Business Administration from Mumbai University. His career spans over 24 years in business planning & administration, business development, international marketing and strategic planning. He has proven entrepreneurial skills and experience in marketing IT solutions in the US, Europe and Asia. Most recently he has been active in forming joint ventures and developing new markets.

Bill Morgan. Mr. Morgan currently serves as Principal Consultant of Avistas Business Engineering LLC. Mr. Morgan is a proven executive with more than 12 years of experience managing complex technologies on a global scale. Prior to his current role, he was an Executive Vice President and Chief Solutions officer at bTrade, a provider for business transactions data platforms. He also served as an independent technology consultant among other leading major government and enterprise telecommunications infrastructure deployments. His background includes systems integration, infrastructure design, development, and delivery as well as vendor management for a wide range of enterprise and government clients. Mr. Morgan holds a Bachelor of Science in Telecommunications Engineering Technology from Texas A&M University.

Mart D. Nelson, P.E. Chief Engineer, Avistas Business Engineering LLC. Mr. Nelson is a professional engineer and businessman with more than 35 years experience in business operations, complex software, systems and networking projects for Fortune 500 corporations, governments and NGOs. As an engineering consultant for the last 20 years, Mr. Nelson has worked on a number of business and technical re-engineering projects, including cost cutting exercises as well as call center development and implementation. Currently he serves on the board of the Texas Telecommunications Infrastructure Fund, appointed by (then) governor George W. Bush and overseeing $1.5 billion in grants. He holds a B.S. in Electrical Engineering from the University of Houston as well as an M.S. in Computer Science from the University of Houston.

Vivek Sekhar. As Founder, 2i Capital Group, Mr. Sekhar has 16 years of international experience in academics and management consultancy specialising for the past 12 years in investment fund management and venture capital relating to India. His track record includes successful investment fund management assignments with Barings, Fleming, ANZ Bank, mainly investing in knowledge-based industries in India and Europe. He was ranked 11th in the Top 20 Fund Manager Survey by AsiaMoney in 1998, and has managed portfolios of over $350 million. He qualified for the Investment Management Certificate (IMRO, UK) in 1996. Mr. Sekhar holds an MBA from Manchester Business School, England, a master's degree in sociology from Jamia Millia University in New Delhi, and a bachelor's degree in economics from Delhi University.

Harry Sethna. Mr. Sethna is Vice President of Fernasé Corp., a consulting organization specializing in re-engineering business and financial processes, with call center clients including NationsBank, Stream International, and VeriSign. Mr. Sethna previously served as a Vice President at SITEL Corporation, a leading global provider of contact center and eCRM services, where he implemented customer centric financial and reporting best practices globally, and lead teams that developed SITEL’s offshore contact center capacity in India, Canada, as well as the Caribbean. Previously at Price Waterhouse, he managed the implementation of large-scale systems integration projects. Mr. Sethna has over 20 years of financial, business development, and project management experience, and has held senior finance and management roles, ranging from consultant to CFO. He holds an MBA from the University Notre Dame and is a Fellow of the Institute of Chartered Accountants in England and Wales.

Scott Shute. As president and chief executive officer of etalk Corporation, Scott Shute is responsible for setting the overall strategic vision for the company. With more than 15 years of experience in call center technology and the customer service industry, he is a proven leader in operations, customer relations, management and information systems ranging from start-ups to multi-million dollar companies. His prior experience and success enable Shute to direct and drive the vision for etalk. Shute was an etalk customer, prior to joining their team. He served as the call center national director for Verio, Inc., the world's largest Web hosting company. Shute joined Verio in 2000 and was responsible managing and building the integration of 15 independent contact centers to seven connected national contact centers, which handled more than 150,000 voice transactions per month. Shute received a bachelor's degree in Business Administration from California State University, Sacramento.

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