| At Client Outsource,
we like to prove that it is possible to have fun at work and also
excel at work. We’re in the customer services business, so we
hire people with positive attitudes and then we work to help them
develop.
This means we work on continued development of our associates.
As a member of the team at Client Outsource, we work together to
help you, including training, mentorship, and resources to help
you excel in what you do and develop towards your next step. We
also have a career path that helps you see the steps along the way
to achieving your goals.
All positions at Client Outsource feature attractive compensation
and benefits. Many positions include working with global organizations
& people using the most effective applications and technology.
Below are some of the department descriptions that often have open
positions available.
Human Resources
Does working your way through a personal network come easy to
you? Are you an excellent evaluator of people’s capabilities?
Are you aware of employment regulations or interested in knowing
them cold? You may wish to see what openings are available in
HR.
Business Development
This is our leading-edge team responsible, along with everyone
else, for acquiring new business.
Customer associates
If you have an outstanding attitude, and want to develop or use
your ability to interact with customers around the world, we invite
you to submit your résumé/CV details to us in one
of the positions listed below. This is a great place to start
a career in the customer service, sales, or technical service
business.
We whole-heartedly recommend these books:
What Color Is Your Parachute? 2005: A Practical Manual for Job-Hunters and Career-Changers A great book on identifying your natural talents and career suitability, this classic has been recommended by experts for decades (yes, decades) for the job seeker. Updated annually.
Turning Lead into Gold: The Demystification of Outsourcing From bottom up research on the best practices in outsourcing, this achievement in the subject is an essential read for business development, technology, and operational management teams.
The SERVICE PROFIT CHAIN Packed with quality research and written by Harvard researchers, these pages are a premier source for knowledge on profitable service delivery.
We have the following open positions:
We currently don’t have openings. Check back on this web page
to see our next openings.
Training
We hire mostly college graduates who demonstrate excellent talent
and motivation to build a career. Our training is customized to
client needs from the following:
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Accent neutralization (for offshore delivery)
– We use trainers specialized in speech communications
who know how to professionally administer accent reduction
& achieve high degrees of understanding with the target
end-customer group (see our Success
Stories for global companies that have also been able
to achieve this) |
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Cultural orientation (where required) –
The target cultures, when using non-native resources, are the subject of a practical orientation program.
This orients staff to particular expectations, communication
methods, and customs of their audience |
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Writing effectively for customer
response – we train on how to write in ways that
yield high customer satisfaction, clarity, and productivity |
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